Shipping Policy
Thank you for choosing First Cure! We’re committed to delivering your order with speed and care. Please read the following Shipping Policy to understand how we process and deliver your purchases.
Product Exchange Policy
- We strive to ensure that your order is delivered in perfect condition. However, in the rare event that you receive a wrong or damaged product, we offer product exchanges subject to the availability of the unboxing video of the wrong or damaged product.
- To initiate a product exchange, please contact our customer support team within 7 days of receiving your order and provide the unboxing video as proof of the issue.
- Once we have reviewed the video and confirmed the problem, we will arrange for the exchange of the product at no additional cost to you.
- Refund is not applicable
- #Delhi NCR – 2 to 3 working days
#Zonal area 3 to 5 working days
Hill station/out areas 3 to 7 working days - The shipping charge for the sample product is 100 rupees
Shipping Rates
Shipping rates are calculated based on the weight of your order and your chosen shipping method. You can view the shipping cost during the checkout process before confirming your purchase.
Shipping Destinations
We currently ship to addresses within India. Unfortunately, we do not ship to international destinations at this time.
Order Tracking
Once your order has been processed and shipped, you will receive a confirmation email containing tracking information. You can use this information to track the status of your delivery through our website or the courier’s website.
Shipping Address
Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders that are lost or delayed due to incorrect or incomplete addresses.
Shipping Delays
While we strive to deliver your orders within the estimated time frames, please note that shipping delays may occur due to factors beyond our control, such as weather conditions, public holidays, or unforeseen circumstances. In such cases, we will do our best to notify you of any delays and provide updates on the status of your order.
Contact Us
If you have any questions or concerns regarding our Shipping Policy, please feel free to contact us using the following methods:
- Email: firstcure2023@gmail.com
- Website: Contact Us Page
- Phone: +91 8810558986
Our customer support team is available to assist you during our business hours and will respond to your inquiries as soon as possible.
Updates to Shipping Policy
We reserve the right to update or modify our Shipping Policy at any time without prior notice. Any changes to the policy will be reflected on this page, so we encourage you to review it periodically.
Last updated: [Insert date of last update]
By placing an order with First Cure, you agree to abide by the terms and conditions outlined in this Shipping Policy. If you do not agree with any part of this policy, please refrain from using our services.
